# Company memory

> Company memory is everything your team records in CIRO NOISE: wiki pages, tasks, requests, meetings, customer records and invoices. The AI answers questions from it, cites a source for every answer and shows each person only what they are allowed to see.

- Page: https://www.ciro-noise.de/glossar/firmengedaechtnis
- Deutsche Fassung: https://www.ciro-noise.de/glossar/firmengedaechtnis.md

In many small companies, the most important knowledge lives in people's heads and inboxes. How travel expenses are booked, what was agreed with Brandt & Söhne, or why you turned down a supplier is often known to one person only. Company memory in CIRO NOISE puts that knowledge in one place where your whole team can find it again.

It is not a separate feature but what comes together across all of them: wiki pages, tasks, support requests, meeting summaries, customer records, invoices and time-tracking approvals. The AI reads this content and answers questions from it. You reach it through the chat in the sidebar of every page, or on its own page for longer conversations.

Every answer links to its source, such as the wiki page, the task or the meeting. If the AI finds nothing in your data, it says so instead of guessing.

## How company memory works in CIRO NOISE

The AI knows wiki pages, meetings, documents and tasks automatically. It also draws on curated answers such as an FAQ, solutions from support requests that someone has reviewed and approved, and your public pages. Company memory grows with your work, and nobody has to maintain a second archive.

The search behind it finds a page even when it uses different words. Ask about “sign-off” and it also finds the page that says “approval”, in English and German alike.

## An everyday example

Nele joined a twelve-person agency two weeks ago. She asks the AI: “How do we book travel expenses?” The answer comes from the wiki page on travel expenses, with a link to it. Then she asks why the team decided against a supplier in March. The AI answers from the summary of the 4 March meeting and links the meeting. Nele didn't have to interrupt anyone.

## Permissions and privacy

The AI sees exactly what the person asking can see. Someone without access to finance won't get revenue figures in the chat either. Wiki pages marked as confidential stay out unless the person has an explicit permission for them.

The AI models run in the EU, and your content is never used to train models. Each organization has a monthly AI allowance with a page showing usage. If you don't want the AI, you can switch it off for the whole organization, and wiki, tasks and search keep working without it.

## Company memory vs. knowledge base

The knowledge base describes which content the AI searches for its answers. Company memory is the idea behind it: what your team has figured out once should not get lost, even when someone is on holiday or leaves the company.

## Frequently asked questions about Company memory

### What is company memory?

Company memory is a company's collected knowledge in one place that everyone can find. In CIRO NOISE it consists of wiki pages, tasks, requests, meetings, customer records and invoices, and the AI answers questions from it with sources.

### What does the AI in CIRO NOISE company memory answer from?

The AI in CIRO NOISE company memory answers from the wiki, tasks, support requests, meetings, customer records, invoices and time-tracking approvals. It also uses curated FAQ answers, approved solutions from requests and your company's public pages.

### Can everyone on the team see everything in company memory?

No. The AI in company memory answers with the permissions of the person asking. Someone who can't see finance gets no revenue figures, and confidential wiki pages stay out without an explicit permission.

### Is content from company memory used to train AI models?

No. Content in CIRO NOISE company memory is never used to train AI models, and the models run in the EU. You can also switch the AI off for your whole organization.

### How does new knowledge get into company memory?

Wiki pages, meetings, documents and tasks enter CIRO NOISE company memory automatically. FAQ answers your team writes apply right away, and solutions from support requests are added once someone approves them.

## Related terms

- [Knowledge base](https://www.ciro-noise.de/en/glossary/knowledge-base.md)
- [Isa](https://www.ciro-noise.de/en/glossary/isa.md)
- [Wiki page](https://www.ciro-noise.de/en/glossary/wiki-page.md)

See the feature: https://www.ciro-noise.de/en/features/assistant.md

## CIRO NOISE at a glance

- CIRO NOISE is a workspace for small businesses and teams of up to about 50 people: wiki, tasks, customer requests, finance with quotes and invoices, customers (CRM), meetings, knowledge with AI, social media, password vault, and time tracking behind one login.
- Price: the first 2 seats are free, with every feature. Each additional seat costs €25 per month plus VAT. No credit card to start.
- Privacy: servers and AI run in EU data centers, content never trains AI models, and permissions apply per person and feature.
- AI connection: Claude and other AI assistants connect through MCP, the open standard for AI tools, with exactly the permissions of the person.
- Provider: CIRO GmbH, Eching, Germany. Contact: hello@ciro.gmbh, phone +49 89 24 88 31 22.
