We want to hear from you
Write to us, call, or book a call. At CIRO NOISE, a person from the team always answers. If 20 or more people on your team use it, you also get a dedicated point of contact.
Request to CIRO-NOISE
We'll get back to you as soon as possible.
I agree that CIRO may store my data to process this inquiry.
Or talk to us directly
By phone, by email, or on a video call: a person from the team answers.
A dedicated point of contact from 20 people
If 20 or more people on your team use CIRO NOISE, we assign you a customer success manager: a name instead of a queue. Smaller teams reach our support by phone, email and video, and a person from the team answers there too.
Set up together, not alone
In the first call, we set up with you what your team needs first: features, roles, and the move from your current tool. You show us how your team works today: where tasks live, how requests come in, and who writes the invoices. We show you how that looks in CIRO NOISE and set it up with you on the spot. By the end of the call, your team is working with real data instead of an empty account.
Video call, about 30 minutes
Import from Notion, Confluence, or Trello together
Roles and permissions that fit your team
Your first workflows set up, such as the support form or booking page
Claude or other AI assistants connected, if you use them
One person who knows your team
From 20 people on, you always talk to the same person. They know how your team works and reach out when something changes for your team. For the quick question in between (pricing, cancellation, privacy, integrations), the answers are in the FAQ, sorted by topic.
The same person for every question
Check-ins as often as suits you
New features explained before you go looking
How we stay in touch
We build CIRO NOISE with the teams who use it. That is why we talk to you regularly, not only when something is stuck.
Getting to know you
A call to start: what your team has planned and where it begins.
After 30 days
We check in: what works, what is missing, what is cumbersome?
Your request on our board
What you ask for becomes a task on our side. You hear from us when it ships.
Talking regularly
If you like, we talk every quarter about what your team needs next.
How to help us help you
With these four details, we can get started right away without asking back.
- 01Organization and account
- Tell us your organization's short code and the email address you sign in with.
- 02The steps
- What did you try, what happened and what did you expect? A task or ticket number like CEF-142 helps us a lot.
- 03Screenshot
- A picture often shows more than three paragraphs. Make sure no passwords or credentials are visible on it.
- 04When
- The date and approximate time, so we look in the right place in the logs.
Frequently asked
Without signing in via “Cancel contracts here” in the footer of every page (ciro-noise.de/en/cancel), or signed in under Subscription & billing with “Cancel subscription”. You choose ordinary or extraordinary and the date and get a confirmation with date and time by email right away. You can also cancel informally in text form, for example by email to hello@ciro.gmbh. Access runs until the contract ends; after that, the two free seats apply again.
Yes, a PDF invoice for every payment with your company address and VAT ID, if you have entered them under Company details. You'll find all invoices under Subscription & billing.
On servers in the EU. We store attachments and receipts privately. Only people whose access CIRO NOISE has checked first can open them, and there are no open links that anyone could use.
You remove the person from the organization once. That same moment, their membership, their permissions and their keys for connected software and AI tools are gone. Their personal account remains.
Yes. Before Isa answers, CIRO NOISE looks up the matching sections from your wiki, documents, requests, meetings and websites. Isa answers from those sections and links them. When search finds nothing, she says so.
Yes, your content is yours. Under Organization you can get all your data as a full export at any time, and your bookings also as a DATEV export for your accountant.
Let's talk
Book a call with our team or get started yourself. The first two people are free, with every feature included from day one.